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killid
Pending
Joined: 05 Oct 2009
Posts: 5
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 Posted: Sun May 23, 2010 10:51 pm Post subject: Password problems with Vista |
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Hi
My wife decided to change both her individual and administrators passwords to her computer, which uses Microsoft Vista. She did this via the control panal option 'user accounts' and selected change password option. She can't now access her computer via her personal account or via the administrator account using either the old or new passwords.
My wife needs access to her computer urgantly, as she is now unemployed and is job seeking. Any help with this urgent matter would be most welcome.
Thanks
David |
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rook
Site Admin
Joined: 16 Oct 2005
Posts: 409
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| Posted: Mon May 24, 2010 10:34 pm Post subject: |
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i'm not sure, but you can try this, leave the new password field blank, and you'll get access to the admin with no need for a password
Last edited by rook on Thu May 27, 2010 11:50 pm; edited 1 time in total |
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killid
Pending
Joined: 05 Oct 2009
Posts: 5
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| Posted: Tue May 25, 2010 8:42 am Post subject: Password problems |
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Hi Rook
I will try what you suggest. Thanks for the reply.
David |
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